POSSTfix SERVICE
FIRST ASSEMBLY
If you are located in Chennai, Bengaluru or Kochi, you can buy and pick-up a ready to ride bike from our showroom located at these locations.
If you are located outside Chennai / Bengaluru / Kochi and is purchasing a bike from our us, you have few options for FIRST ASSEMBLY.
If you are located in Chennai, Bangalore or Kochi, you can buy online and pick-up a ready to ride bike from our showroom located at 141, ECR, Uthandi, Chennai or at HSR Layout in Bangalore or at Maradu in Kochi.
If you are located outside Chennai/Bangalore/Kochi we can arrange FIRST ASSEMBLY by one of our network bike mechanic / bike shop. Please note, you can always take your new bike to a local bike shop for assembling, or call your riding friend to help fix your bike. If you are planning to do it yourself, it is simple and is guided though our Quick Set Up Manual and Tools inside the bicycle box or just give us a call to help you with the basic set-up.
POSSTFix - SERVICE, REPAIR AND SPARE PARTS
Our recommendations to service your POSST is 1) by POSST if you are located in Chennai / Bengaluru / Kochi; 2) a professional mechanic in your city. Your local bike repair shop may not be affiliated with POSST and may not stock POSST specific spare parts. If you require any specific part not available with your local repair shop, give us a call, we can always courier you the part from Chennai.
If a local bike shop option is not available for you, please send the bike to POSST facility at Chennai / Bengaluru / Kochi for service. Important note: always keep your bike box. Use it to pack your bike safely before sending it to us for service. You pay for the cost of sending us the bike, and we pay to send it back to you after the service.
Note, initial ‘first out of box’ assembly and two scheduled service by POSST or by network bike mechanic is FREE. The first service is within 30 days and second within 6 months from date of purchase. Thereafter you have to pay for service.
I have a warranty issue. Can I check it with a local bike shop?
No, in case of warranties please contact the POSST Team directly who will assess the situation and help find a solution.
Do you stock Campagnolo Spare Parts?
Yes. We consulted Campagnolo to prepare a list of groupset and wheelset spare parts. We have stock of these spare parts at Chennai. Our service and repairs, including spare parts will be available only for our products/customers.
Is maintaining a POSST bike expensive?
Yes and No. All performance bikes are expensive to buy and expensive to maintain. Take care of your bike well and it will last for a longer time, mostly a lifetime.
Is Campagnolo products and parts expensive?
There is a notion that Campagnolo parts are very expensive. Yes, some of the higher end group products are expensive than the other brands. But our OE groups on Object, Oblique and Oban is Centaur, EKAR and Chorus respectively. These are priced right for the performance you get from them. Infact in retail market a Centaur groupset is less priced than their equivalent groups from other brands. But you will not find a Campy in every other bike due to its OE pricing policy. That's a different topic altogether.
Below we give the price of Centaur parts vs another brand. Please note that in most of the cases you don't have to replace a whole unit in Campagnolo, because of the extensive spare parts that is available. The Campy policy is restore or repair, not replace. The price of Campy replacement parts is almost same or marginally more. Our prices are better because we buy directly from Campagnolo. Please remember, the durability and longevity of Campagnolo parts are the best in the industry.